What products can I find at Herbz?

At Herbz you'll find a wide selection of CBD and THCA products, including hash, buds, and various product bundles. The range changes regularly, so you'll find established favorites, new varieties, and limited-time products. On each product page you can see the product's category, contents, size, and other specifications. Læs også om CBD og THCA.

What is the difference between CBD and THCA products?

CBD and THCA are different cannabinoids that occur naturally in the hemp and cannabis plant. Products can vary in cannabinoid profile, production method, structure, aroma, and appearance. A CBD product is therefore not the same as a THCA product, even though both may be available as hash or flower, for example. Always check the specific product description and lab analysis rather than choosing based on the product name alone.

How does Herbz ensure product quality?

Herbz sets requirements for its suppliers and selects products with a focus on quality, transparency, and documentation. Products are inspected and tested by independent laboratories, in part to document cannabinoid content and ensure that the stated content matches the product's specifications.

Are all products natural and organic?

It depends on the individual product. At Herbz, we note that the vast majority of our products are organic, but growing methods, ingredients, and production processes can vary between product types and producers. Always check the product description if organic cultivation, additives, or a specific production method matters to your choice.

How do I choose the right product?

Start by choosing the product category you're after, for example CBD hash, CBD buds, THCA hash, or THCA buds. Then compare cannabinoid content, product form, size, texture, and aroma. A high percentage isn't automatically the best choice; what matters most is that the product's characteristics match what you're looking for.

How do I contact customer service?

The most important details are listed on each individual product page and on the product's packaging. There you'll find information such as product category, cannabinoid percentage, quantity, ingredients, and relevant instructions. If you're missing specific information or documentation about a product, you can contact Herbz at mail@herbz.dk

What are cannabinoids?

Cannabinoids are naturally occurring plant compounds found in the cannabis and hemp plant. The best known are CBD, THC, THCA, CBG, and CBN, but the plant also contains a range of lesser-known cannabinoids. Each product has its own cannabinoid profile, showing which cannabinoids the product contains and in what concentrations. Sammenlign også vores udvalg af hash og topskud.

THCA stands for tetrahydrocannabinolic acid, a cannabinoid found naturally in the cannabis plant. THCA and THC are related but distinct compounds, each with its own chemical profile. Always check the product's lab analysis and specifications for documented cannabinoid content.

CBD is short for cannabidiol, one of the best-known cannabinoids found in the hemp and cannabis plant. CBD and THC are chemically distinct compounds with different properties. CBD products can vary in concentration, product form, and content of other cannabinoids, so always compare the specific product specifications.

CBG stands for cannabigerol and is often described as a minor cannabinoid, since it is typically found in lower concentrations than CBD and THC. In the plant, CBG is formed from its acidic precursor, CBGA. CBGA also serves as a key starting point for the formation of other cannabinoids, including THCA, CBDA, and CBCA. CBG content can vary significantly between different strains and products.

CBN stands for cannabinol, a cannabinoid that is typically present in smaller amounts within the plant's profile. It's a compound that's part of ongoing scientific research into cannabis, though clinical studies remain limited, so products containing it should never be regarded as medicine or treatment.

Does Herbz use synthetic cannabinoids?

No. Herbz clearly distances itself from both synthetic and chemically modified cannabinoids. This includes synthetic cannabinoids such as JWH-018, AM-2201, AB-FUBINACA, and 5F-ADB, which can also appear in products marketed as Spice, K2, or synthetic hash. These substances are artificially produced and are chemically different from the cannabinoids that occur naturally in the hemp and cannabis plant. Herbz also does not carry products containing newer semi-synthetic cannabinoids such as HHC, HHC-O, and HHCP. HHC products on the European market are typically produced through chemical conversion of CBD and are therefore classified as semi-synthetic. Our range is instead based on naturally occurring cannabinoids such as CBD, CBG, CBN, and THCA. We prioritize natural raw materials, clear product information, and documented cannabinoid profiles, so you always know what each product contains.

How do I order products from Herbz.dk?

Choose the product you want, select the variant and quantity, and add it to your cart. At checkout, enter your contact and delivery details and select an available shipping method. Be sure to double-check your email address, phone number, and delivery address before completing your order, as this information is used for order confirmation and delivery. Se aktuelle oplysninger om levering.

How quickly will my order be shipped?

Orders placed on a business day before 1:00 PM are generally shipped the same day. Orders placed on weekends and public holidays are processed the following business day. Expected delivery time is typically 1–3 business days, but busy periods, holidays, and carrier conditions can affect delivery times.

Is my order shipped in discreet packaging?

Yes. Herbz ships products in neutral, discreet packaging that does not clearly reveal the contents of the parcel. Products are also packed with a focus on minimizing odor and protecting the goods during transit. This ensures a private, discreet delivery, whether the parcel is sent to your address or a pickup point.

Where does Herbz deliver?

Herbz delivers to addresses in Denmark and Sweden. In Denmark, delivery is available to private addresses and the delivery options shown at checkout. The current delivery policy does not include delivery to the Faroe Islands and Greenland. Specific shipping options and prices are shown before payment is completed.

What happens if my order is delayed?

Most orders are delivered within the expected delivery time of 1–3 business days. If a known delay occurs, Herbz will notify you by email. Be sure to also check your spam or junk folder. If your parcel hasn't moved for a while, you can contact customer service with your order number so the shipment can be looked into.

Can I return or exchange a product?

Herbz offers a 14-day right of return and exchange after receipt. For sealed products, the seal must be unbroken for the item to be eligible for return. Contact customer service before sending the item back, and provide your order number and product details. Original shipping costs are generally not refunded.

Are CBD and THCA products legal in Denmark?

A cannabis-based product containing 0.2 percent THC or less does not fall under controlled substances legislation on the basis of THC content alone. However, additional rules may apply depending on how the product is marketed — for example as a cosmetic, food product, medicinal product, or collectible. Herbz selects and documents its range based on the regulations that apply to each specific product type. It is your own responsibility to check the regulations in your country. Læs vores handelsbetingelser før køb.

Do I need to be 18 years old to shop at Herbz?

Yes. You must be at least 18 years old to purchase products on Herbz.dk. Products must also be stored out of reach of children and minors. By completing an order, the customer confirms that the age requirement has been met.

Are the products medicine or intended for treatment?

No. Herbz does not sell the products as medicines, and they are not intended to diagnose, prevent, treat, or cure any disease. The product descriptions should therefore not be interpreted as medical advice. If you have questions about illness, medication, pregnancy, or possible interactions, please consult a doctor or other relevant healthcare professional.

What is the approved use of the products?

Always follow the intended use stated on the specific product page and packaging. Herbz sells certain items strictly as collectibles, cosmetics, souvenirs, or for other non-food purposes, in line with their labeled use. A product's appearance or aroma does not change its approved, labeled use.

What documentation should I keep?

Keep the product in its original packaging, and save your order confirmation, receipt, and any product analysis. These documents can help identify the product, batch, and stated cannabinoid content. However, packaging and receipts do not replace an official assessment or analysis by the authorities. Always transport the product securely, without moving it into unmarked containers.

What should I do if the packaging is damaged or the seal is broken?

Always inspect the product and packaging when you receive your order. If the packaging is damaged, leaking, appears to have been opened, or has a broken seal, you should not use the product. Take photos of the item and packaging, and contact Herbz customer service with your order number so the matter can be reviewed. Keep both the product and the original packaging until you have received a response.